What is Simultaneous Ring ?
Work as a team to capture every opportunity.
Simultaneous Ring routes your calls to several different phones at the same time. If someone picks up, all phones stop ringing. This feature is a special type of call forwarding that connects all your phones. Our clients love using Simultaneous Ring for the convenience.
Even if you’re not at your desk, you can pick up the call from another location. Or a team member can take the call from their desk. It’s a flexible tool that helps you answer more calls, faster.
Why use Simultaneous Ring?
Serve your customers better by improving response times.
Answer all customer calls faster
Choose up to ten phones that ring simultaneously. Send calls to your landline, mobile or colleagues. Every call gets answered – faster, whether you’re at your desk or not.
Provide your best customer service
Reduce wait times for customers. Usually Simultaneous Ring results in a pick up within seconds. This shows customers they’re a priority to your business.
Work as a cohesive team
Make more sales and capture each opportunity by streamlining how your phones ring. And because the first to pick up gets the call, this can motivate sales teams to answer faster.
How does it work?
Get more out of your virtual number with up to ten answering points.
Who uses Simultaneous Ring?
Businesses that aren’t tied to their desks.
Zintel Customer Case Study
Jon is an operations manager in the FMCG industry. He has eight salespeople in his team in Auckland and all enquiries come through to a 0800 number. These calls are usually about product restocking and need a quick response.
Jon uses our Simultaneous Ring feature to divert 0800 calls to all eight of his salespeople’s phones at the same time. Whoever picks up the call first makes the sale. This motivates Jon’s team to answer calls quickly, so his customers get great service. And if one or two salespeople are unavailable to take a call, someone else on the team can step in. This means fewer missed calls and happier customers.
Jon's Zintel Plans
Plan Type | Pro Value Plan |
Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers.
0800 Number
A 0800 number is more memorable, more professional, and more attractive for prospective customers.
Learn more0508 Number
A 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn moreWord Number
Word Number are 0800 numbers, 0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.
Learn moreLocal Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Our Simultaneous Ring feature allows up to ten answering points for your number. Perfect for small and medium sized teams.
You’ll have up to 60 seconds to get to a call. If no-one answers, we’ll redirect your customer to your preferred voicemail or default answer point.
Yes. You can combine extra features with your service to streamline this process. We recommend Call Alerts via SMS or Email. This will send all your missed call details straight to your phone or inbox, so you can easily follow up.
All other features
Other tools that will transform your business.
Call Routing
Caller Intelligence
- Key Press to Answer Coming Soon
- Call Blocking
- Call Announce Coming Soon
- Inbound Caller Display Coming Soon
- Outbound Caller Display Coming Soon
- Inbound Call Recording
- Outbound Call Recording
- Call Reporting & Analytics Coming Soon
- Greetings & Custom Messages
- My Zintel Portal Coming Soon
Call Alerts
- Voice to Email
- Missed Call Alert – SMS Coming Soon
- Missed Call Alert – Email Coming Soon
Extensions
- Postcode Prompting Coming Soon
- Virtual Receptionist Coming Soon
- Professional Voice Over
- Email to SMS Coming Soon
- Fax to Email
We’re always here to help.
WSee how your business can benefit from Simultaneous Ring