INBOUND NUMBER COST & PLANS
A smart business decision you won’t regret.
Automate your team’s workflow with our premium Call Overflow-Least Recent feature. Use our Intelligent Network (IN) to send calls to your most available team members. This means that the sales or customer service rep who has had the longest break since their last call is first in line.
This feature distributes calls and
avoids overwhelming or overworking staff. Plus your staff get an
equal chance to develop their skills and earn commission.
You can add this feature on its own or as part of our Platinum
Feature Pack.
Give each sales rep the chance to shine with Call Overflow Least Recent. Your sales reps or business partners get an equal chance to develop their skills and earn commission.
When you make it your goal to answer every single call, your customers notice and it gives your business an unfair competitive advantage. And frankly? It makes your competitors look bad.
Prevent burnout and overworking your Customer Service staff by sharing calls across your team and smartly distributing it to who has least recent picked up the phone.
Lucy runs a dog grooming business with several groomers based in Sydney. All of the groomers handle calls from the 0800 number so Lucy needs to ensure that the calls are fairly distributed and that the agent who least recently received a call gets the next one.
Zintel’s Call Overflow Least Recent along with Percentage Call Splaying allows Lucy to ensure a fair division of calls over the course of the month.
Plan Type | Starter Value Plan |
Advanced Call Features | Gold Pack |
This Feature also works well with:
Need help getting started? Call us on 0800 946 835
A 0800 number is more memorable, more professional, and more attractive for prospective customers.
Learn moreA 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn moreWord Number are 0800 numbers, 0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.
Learn moreLocal numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn more
Need help getting started? We’re always here to help
Our system identifies the answer point or team member who is next in line to receive a call. If they’ve waited longer than their team members, they’re first in line to answer the next call.
Yes. But if you want to divert calls overseas, please contact us to confirm call rates.
No. This is not possible. A virtual number can route to a mobile, landline VoIP, Answering Service, Voicemail, etc – but not a 0800/0508 number.
See how your business can benefit from Call Overflow Least Recent