What are Missed Call Alert?
Email alerts every time you miss a call.
Call alerts keep you in the loop about any incoming calls you’ve missed. If a caller can’t get through, you’ll get an email notification with their details so you can call them back. Whether or not the caller left a voicemail, we’ll send you an alert.
Each alert includes the caller’s phone number, the date and time, and their message (if they left a voicemail).
Why Missed Call Alert?
Every missed call is an opportunity for your business.
Information at your fingertips
Our system records every missed, answered, and dropped caller’s phone number, call time and voicemail. There’s no need to whip out your notepad and pen – we record all the info for you.
Convenient and instant alerts
Our missed call alerts include the caller phone number and are delivered via SMS, email, or both. With all the details on your preferred platform, tracking calls is simple.
Follow up and close more sales
Your customers expect a speedy response. Our technology helps you deliver. It is important to follow up all missed calls as this could impact revenue.
Who uses Missed Call Alert?
Businesses who want to quickly follow up missed calls.
Zintel Customer Case Study
Richard runs a real estate agency. During peak hours, his agency gets a high volume of incoming calls and enquiries. He’s concerned that his call centre staff aren’t keeping up, but isn’t sure if it’s time to expand the team.
So, Richard activated our missed Call Alert feature. This means that when he’s out of the office, we email him a notification with details on each unanswered call. Richard uses this feature to follow up with missed calls. It also helps him keep his finger on the pulse. If there are too many missed calls, he plans to hire more staff.
Richard's Zintel Plans
Plan Type | Pro Value Plan |
Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers.
0800 Number
A 0800 number is more memorable, more professional, and more attractive for prospective customers.
Learn more0508 Number
A 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn moreWord Number
Word Number are 0800 numbers, 0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.
Learn moreLocal Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Yes. We can set up Call Alert to trigger for specific call types. For example: completed, unanswered, abandoned, busy.
Yes. You can select whether you’d like email notifications, SMS notifications, or both. Please note: these are two different features and are priced separately.
Yes. You can enter up to five email addresses or mobile numbers to receive the alerts.
All other features
Other tools that will transform your business.
Call Routing
Caller Intelligence
- Key Press to Answer Coming Soon
- Call Blocking
- Call Announce Coming Soon
- Inbound Caller Display Coming Soon
- Outbound Caller Display Coming Soon
- Inbound Call Recording
- Outbound Call Recording
- Call Reporting & Analytics Coming Soon
- Greetings & Custom Messages
- My Zintel Portal Coming Soon
Call Alerts
- Voice to Email
- Missed Call Alert – SMS Coming Soon
- Missed Call Alert – Email Coming Soon
Extensions
- Postcode Prompting Coming Soon
- Virtual Receptionist Coming Soon
- Professional Voice Over
- Email to SMS Coming Soon
- Fax to Email
We’re always here to help.
See how your business can benefit from Missed Call Alert