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Word Numbers

Become memorable for your customers with a Zintel Word Number.

Get more sales leads with a personalised number.

Request a Quote Find the right number
We will help you find the perfect word number for your business
Transfer your existing number
Seamless porting to Zintel lets you
continue with business with no downtime
Best Investment for a small business. Love it
Demel Lawyers
What are Word Numbers?

Personalised, unique & easy to remember.
Discover the power of a Word Number.

Smart Numbers smallbusiness

Word Numbers

Word numbers are sometimes referred to as phone words. They are 0800 or 0508 numbers followed by your choice of word so that your phone number is completely customised. Being unique to your business, Word Numbers make it much easier to customers to remember your number and easier for them to reach you.

Most of New Zealand’s leading businesses use Word Numbers to increase their call volumes. Research shows they are a very successful marketing tool for creating more sales leads phone calls to your business.

What are Word Numbers?

Personalised, unique & easy to remember.
Discover the power of a Word Number.

Smart Numbers smallbusiness

Word Numbers

Word numbers are sometimes referred to as phone words. They are 0800 or 0508 numbers followed by your choice of word so that your phone number is completely customised. Being unique to your business, Word Numbers make it much easier to customers to remember your number and easier for them to reach you.

Most of New Zealand’s leading businesses use Word Numbers to increase their call volumes. Research shows they are a very successful marketing tool for creating more sales leads phone calls to your business.

We’ll find the perfect number for your business

Smart businesses use Word Numbers.

How to Get a Word Number

Let’s find the perfect Word Number for your business.

Call Us on 0800 946 835 we can help find the right number for you.

Found the number? Need help setting it up or couldn’t find the number and need help finding the right one?

Request a Call Back

Request a call back. We’ll help you get it sorted.

Benefits of a Word Number?

A Word Number is a smart business decision.

Become more memorable by your customers

A Word Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.

Increase Call Volume. Get More Sales Calls

More people call Word Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.

Reach a National Audience Advertise New Zealand Wide

Word Numbers aren’t limited to your local area so your business can actually reach all of New Zealand. Whether you’re ready to expand now…or down the track, a Word Number gives your business more options.

Appear Bigger
than You are

Word Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out…a Word Number will also suggest that your business is bigger than you actually are. This will give you the business leads to grow into the business you want to become.

See how your business can benefit

There are so many good reasons
to sign up for a Word Number today

Toll Free Numbers chart
Flexible

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Portable

Your toll-free number can go with you when you’re on the move, using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) and never miss a call.

Scalable

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use IVR to help get the right calls to the right people.

Relocatable

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a tollfree number – this worry can disappear, you can take you tollfree number anywhere in the country!!

Reportable

Reportable

Convinced that digital marketing is delivering you high volumes of sales calls – but want to know for sure?? Use our call management reporting to determine which marketing channel is actually driving results.

How Word Numbers Works

It’s not genius. It just feels that way.

No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls

Why Zintel?

At least some small business decisions are easy.

We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our New Zealand based
technical support team is always here for you, 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Vodafone and Spark NZ to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your 0800 number) and our robust VOIP technology is not like the rest.

Expertise

You manage your business

All Zintel 0800 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

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We allow you to get the most out of your number.

Craig
Zintel is a critical part of our business.
They respond quickly and efficiently to our requests.
Craig
Agent in a Box

Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.

Number Type 0800 Number
Call Features Call Forwarding
Call Overflow
Voice to Emai
Plan Basic
WHAT TO LOOK FOR WHEN GETTING A WORD NUMBER?

Totally upfront. We make our fine print big print.

What to Look for What to Avoid

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Tier 1 provider with corporate grade up time and system redundancies Low quality VoIP infrastructure that can cause bad connections

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Unlimited concurrent calls as much as your answer point can handle. Potentially limit your concurrent calls to less than 5
Word Number Call Features

Features that will change the way you do business

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

Call Forwarding

Call Overflow – Sequential

Business Hours Routing

Time & Day-Based Routing

Simple Geographic Routing

Geographic Routing Copy 3

Complex Geographic Routing

Simple Menu Routing

Complex Menu Routing

Key Press to Answer

Call Blocking

Call Announce

Inbound Call Recording

Outbound Call Recording

Call Reporting & Analytics

Play Announcement

Voice to Email

Virtual Receptionist

Professional Voice Over

Professional Voice Talent Recording

Email to SMS

Email to SMS

See how your business can benefit

CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Compare Your Options

Which type of number suits your business?

Easily find the difference between 0800 Number, 0508 Numbers and Local Virtual Numbers to ensure you make the best decision for your business

0800 Numbers 0508 Numbers Local Virtual Number
Plans Available Available on all plans Available on all plans Available on all plans
Cost to your customer, when they call Free Call Free Call Landline Call
Cost to your business Refer to plan specifications Refer to plan specifications Refer to plan specifications
Number Example 0800 123 123 0508 123 123 (09) Auckland
(03) Christchurch/Dunedin
(075) Tauranga
(04) Wellington
Feature Compatibility Compatible with ALL features Compatible with ALL features Not Compatible with:
Geographic Routing
Restricted Call Access

Need help deciding? We’re always here to help…

Word Number Add-ons

Business Boosters: Handle calls more professionally.

Professional Call Recording

Your business can sound just as professional as New Zealand’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.

Virtual Receptionist Coming Soon

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our New Zealand-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Getting Started

Signing up is as easy as 1-2-3.

You manage your business. Let us manage your call

STEP1

Choose your number

Secure your new inbound number, local number or transfer a number you already own in a few simple steps.

STEP2

Select Your Value Plan

Select your plan, or we can recommend the right plan for you. Our support team is ready to answer any questions you have right now.

STEP3

Setup your features

You’ve got powerful call features at your fingertips. We’ll help you customise them to work for your business.

Need help deciding? We’re always here to help

Transfer Existing Number

Make the Switch without missing a beat!

Check circle

Complete freedom of choice!

Keep your existing numbers or pick new numbers

Check circle

We make switching seamless

Zero downtime, no porting fees

Check circle

Start saving with our all-inclusive plans

Plans start from $20 a month with
included calls and call features

No Porting Fees

Request a Quote

WORD NUMBER COST & PLANS

A smart business decision you won’t regret.

STEP1

Choose Your Number Types

How It Works

STEP2

Select Your Value Plan

Pricing and Plans

STEP3

Select Your Advanced Features

Call Features

Need help getting started? Call us on 0800 946 835

New office

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study
Growing business

Growing Business?

We’ll help you grow your business and figure our what’s working for you and what isn’t.

View Case Study

Frequently Asked Questions.

A Word Number in an inbound number (0800, 0508) that is alphanumeric or has highly recognisable pattern. For example: 0800 YOURBUSINESS or 0800 333 333.

Call Our Word Number experts on 0800 946 835 for more information.

To purchase a word number please contact us on 0800 ZINTEL (0800 946 835).

Once you have purchased the number it will generally take 2-3 business days to set up.

To check the availability of a number please contact us on 0800 ZINTEL (0800 946 835) and we will find the perfect number for you.

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We’ll help find the best plan and
word number for your business

We’ll help find the best plan and Word Number for your Business.