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Inbound Caller Display

Know who’s calling before you pick up.

  • Screen calls and answer with confidence when you know who’s on the other end
  • Track marketing campaigns so you know what’s working
  • Prioritise emergency hotlines so important calls get through first

To use this feature, you will need to have or buy an Zintel number.

What is Inbound Caller Display?

Information at your fingertips.

Inbound Caller Display allows you to clearly identify the origin of the call before making the decision to answer – is it a business call from a specific marketing campaign or a general, a personal call or an unknown number?

This empowers you to decide how to answer and it gives you insight on what marketing campaigns are generating leads for your business.

How does it work?

We show your virtual number
if it is a business call.

Who uses Inbound Caller Display?

Mobile operated business or multiple brands.

Clint
The staff are a lot more comfortable with answering each enquiry. They can state the correct brand when they pick up the phone and anticipate the caller’s needs.
Clint
Zintel Customer

Zintel Customer Case Study

Clint owns two retail brands with a single customer service office. His customer service staff need to represent both brands on the phone. Clint implemented our Inbound Caller Display feature. Now it’s clear which brand customers are calling about – before his staff pick up the phone.

Now Clint’s staff are a lot more comfortable with answering each enquiry. They can state the correct brand when they pick up the phone and anticipate the caller’s needs.

Clint's Zintel Plans
Plan Type Plus
Advanced Call Features Platinum Pack
Request a Quote & Features
INBOUND NUMBER COST & PLANS

A smart business decision you won’t regret.

STEP1

Choose Your Number Types

How It Works

STEP2

Select Your Value Plan

Pricing and Plans

STEP3

Select Your Advanced Features

Call Features

Features Compatibility

Compatibility with inbound numbers.

Available with

0800 Number

0800 number is more memorable, more professional, and more attractive for prospective customers.

Learn more
Available with

0508 Number

0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Learn more
Available with

Word Number

Word Numbers are 0800 numbers0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.

Learn more
Available with

Local Virtual Number

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Learn more

Need help getting started? We’re always here to help

Frequently Asked Questions.

Your call display number is usually your Zintel number. But this changes if you have more than one inbound number. For example, you might have different numbers for marketing campaigns. In this case, Inbound Caller Display will show you which one the customer has dialled.

No. But you can easily access this information through your Zintel reporting portal if you need it.

No. These are two separate features. You’ll need to add them separately or upgrade to our All Features pack to get access.

Inbound Caller Display

We’re always here to help.

See how your business can benefit from Inbound Call Display

Request a Quote & Features